By default, most clients’ access to our online background check portal is restricted to their company’s computer network by IP address for security reasons.
This means that their users may be unable to access the portal to order or retrieve reports if they are working from home (or the last coffee shop in America to remain open).
No worries! We can remove these restrictions for you on an as-needed basis.
When things return to normal (and they will), we can turn these restrictions back on to ensure security.
Just call us at toll free 877-473-2287!